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Home > Terms and Conditions
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| Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of The Scenario Superstore, Copyright © 2011, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. |
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| We accept the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order. |
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| This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site. |
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We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
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| For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order. |
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| Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Scenario Superstore reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. |
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| These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether The Scenario Superstore. signs them or not. We reserve the right to make changes to this site and these Conditions at any time. |
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| We will ship your product as it becomes available. Usually, products ship the same day if ordered by 5:00PM , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping. |
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| We keep your personal information private and secure. When you make a purchase from The Scenario Superstore, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Scenario Superstore site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to The Scenario Superstore site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. |
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Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. The Scenario Superstore is not responsible for the actions of third parties.
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Thank you for shopping at The Scenario Superstore. In the
unfortunate event you need to return a product, please read our entire
procedure so we can expedite your return. All returns must meet the following
requirements.
- Any item taken
in for return must be brand new, factory sealed and unused.
- There are no
returns on any Paintballs or Special Order Items
- Returns must be
received within 30 DAYS of placing your order.
If your item is eligible for return, please call The
Scenario Superstore at (609) 694-3413 (M-F 8AM-5PM PST) for an RMA number. If a
return is shipped back to The Scenario Superstore with no RMA number, THE
PACKAGE IS GUARANTEED TO BE REFUSED. When calling for your RMA number you will
have the option of exchanging your existing item, receiving a refund back to
your credit card or paypal account with a 15% restocking fee, or a full refund
issued as an online store credit. Unfortunately all shipping charges are non
refundable. If an order has received free shipping, the shipping costs will be
deducted before the store credit or refund is issued.
If you have received a wrong item with your order, please
notify us immediately so we can get your item corrected. We will issue an RMA
number and ask that you ship the wrong item back using standard ground service
only. Please make sure to include the shipping receipt in your package. Once
the return is received and processed, a credit will be issued to your account
for the shipping reimbursement.
With the RMA number clearly written on the outside of the
package, please send your return to:
The Scenario Superstore 2130 Rt. 130 N Suite 201
Edgewater Park,
NJ 08010
Note: Returns take between 1-3 business days for completion.
The Scenario Superstore has great working relationships and
expedited procedures with all of our vendors in the rare instance that an item
from your order has a problem. To resolve your problem in the timeliest
fashion, we ask you contact the manufacturer direct for assistance. We have
provided a list of technical support numbers for the majority of paintball gun
and gear manufacturers.
- Angel Sports - 1-617-830-1891
- ANS Xtreme - 1-805-522-8700
- Azodin Paintball - 1-626-350-7000
- Bob Long Direct - 1-209-293-4440
- BT Paintball - 1-800-724-6822
- Custom Products - 1-480-539-4820
- Dangerous Power - 1-626-369-7800
- Dye Precision - 1-858-536-5183
- Empire Paintball - 1-800-724-6822
- Gen X Global - 1-866-359-9248
- Guerrilla Air - 1-847-640-8857
- Halo Loaders - 1-800-724-6822
- Hater Paintball - 1-317-354-5201
- Invert Paintball - 1-800-724-6822
- JT Sports - 1-800-755-5061
- Lapco Paintball - 1-800-640-7929
- Luxe Paintball - 1-866-573-5893
- Ninja Paintball - 1-877-646-5287
- Planet Eclipse - 1-401-247-9061
- Proto Paintball - 1-858-536-5183
- Seventh Element - 1-716-568-7937
- TechT Paintball - 1-901-405-1848
- Tiberius Arms - 1-888-982-2842
- Tippmann Paintball - 1-800-533-4831
- Valken Paintball - 1-856-812-2800
- V-Force Paintball - 1-866-688-8880
- Virtue Paintball - 1-631-617-5346
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| Shipping Time -- Most orders received before 5:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 5:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Sample Store or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. |
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| The Scenario Superstore shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the state of Pennsylvania. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes. |
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| In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, The Scenario Superstore shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.The Scenario Superstore shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, The Scenario Superstore shall immediately issue a credit to your credit card account in the amount of the incorrect price |
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